Frequently Asked Questions
How many days in advance do I have to book my transport?
We highly recommend you setup the reservation couple days prior to the shipping date. There will be plenty of car carriers to choose from.
Is my vehicle bonded and insured?
Yes. All of our car carriers are fully bonded & insured with the best and most competitive insurance companies in the market.
If my vehicle doesn't run can I still ship it?
We transport all type of vehicles and in different conditions. It is very important you let our transport coordinator know of the vehicle condition. Dispatch department will assign the correct driver for your load.
How long does it take to ship a vehicle?
It depends which route is going. Some shipments can be delivered the same day while others can take up to 10 to 12 days.
Where do I take my vehicle to get it shipped?
All of our services are ‘door to door auto transport‘. We will send the driver to the address you provide for pick up and delivery location. Truck driver will always be in communication with the customer.
Do I have to be present to release my vehicle?
Not necessary. You can also provide us with the name and phone number of the person authorized to release the vehicle/s.
Can I have personal belongings inside the vehicle?
Is not a problem while you keep it simple. Keep in mind our drivers go thru weight stations.
Do you ship motorcycles and how?
We are motorcycle shipping experts and can either ship it on an open or enclosed truck. They will be self strapped and secured at all time.
How does payment work with Nation Auto Transport?
We do not require money upfront to setup a reservation. Once we assign our truck driver to the shipment order we will confirm with the customer and dispatch the carrier to load the vehicle.